Terms and Conditions

1. Company Information

His Love Letters LLC ("Company," "we," "us," or "our") is a Texas limited liability company offering Christian-inspired correspondence, gifts, printed materials, personalized products, and subscription services.

Business Name: His Love Letters LLC
Website: https://hisloveletters.com
Contact Email: [email protected]
Mailing Address: P.O. Box 706, Keller, TX 76244

2. Products and Services

His Love Letters LLC offers thoughtfully curated faith-based gifts delivered through the mail.

Our offerings may include:

Monthly subscription packages

One-time gift purchases

Scripture cards and Christian encouragement

Printed artwork and inspirational materials

Personalized photographs and written messages

Additional faith-based products or services

Product contents, artwork, themes, packaging, and presentation may vary.

We reserve the right to modify or discontinue products, designs, or offerings at any time. Material changes to an existing paid order will be handled in accordance with applicable law.

3. Monthly Subscriptions and Automatic Renewal

By purchasing a recurring monthly subscription, you authorize His Love Letters LLC to charge your selected payment method automatically at the price, frequency, and renewal terms disclosed during checkout.

Unless otherwise stated at purchase:

Monthly subscriptions automatically renew each month until canceled.

The applicable subscription fee is charged on the billing date disclosed at checkout.

Customers may cancel future renewals through the cancellation method provided on our website or by contacting customer service.

Cancellation stops future subscription charges but does not automatically cancel an order already processed or shipped.

Any applicable cancellation deadlines will be clearly disclosed before purchase.

Subscription prices, billing frequency, and material renewal terms will be clearly disclosed before enrollment.

We will obtain the customer's affirmative consent to recurring charges and provide any renewal notices, cancellation rights, or other disclosures required by applicable law.

We may change subscription pricing with advance notice and any additional consent required by law.

4. One-Time Gifts

Customers may purchase His Love Letters products as one-time gifts without enrolling in an ongoing subscription.

One-time purchases will not automatically renew unless the customer separately and affirmatively selects a recurring subscription.

Customers are responsible for providing accurate recipient information, including names, mailing addresses, and any requested personalization.

5. Personalized Photos and Messages

Certain products allow customers to submit personal photographs, names, written messages, or other customized content.

By submitting personalized content, you represent and warrant that:

You own the content or have permission to use it.

You have obtained any necessary permission from identifiable individuals, including parents or guardians when legally required.

The content does not violate copyright, privacy, publicity, or other legal rights.

The content is not unlawful, threatening, harassing, obscene, or otherwise inappropriate.

You grant His Love Letters LLC a limited, nonexclusive license to reproduce, format, print, and use submitted content solely as reasonably necessary to fulfill your order, provide customer support, and meet legal obligations.

We will not use customer-submitted personal photographs or messages for public advertising or promotional purposes without separate authorization.

We reserve the right to decline content that violates these Terms or is inconsistent with the purpose and values of our business, subject to applicable law. If we decline an order before fulfillment, we will provide any refund required by law.

6. Pricing and Payment

All prices are listed in U.S. dollars unless otherwise indicated.

Applicable sales taxes, shipping charges, and additional fees will be disclosed before the customer completes a purchase.

Payments are processed through our designated third-party payment providers.

We reserve the right to correct pricing or product-description errors. If an error affects an order already placed, we will contact the customer and offer appropriate options, including cancellation and a refund where required.

7. Shipping and Delivery

His Love Letters LLC primarily delivers physical products through the United States Postal Service (USPS) or another designated shipping provider.

Estimated shipping dates and delivery time frames are not guaranteed unless expressly identified as guaranteed.

We are not responsible for delays outside our reasonable control, including postal disruptions, severe weather, natural disasters, or incorrect addresses supplied by customers.

However, nothing in these Terms limits customers' rights to refunds or other remedies under applicable consumer protection laws.

If we cannot ship within the time promised, we will provide the legally required notice and offer the customer an opportunity to consent to the delay or receive a refund, as applicable.

Customers should contact us promptly regarding missing, damaged, or misdelivered packages so that we may investigate and determine an appropriate resolution.

8. Returns, Refunds, and Cancellations

Because many His Love Letters products are prepared specifically for individual recipients, certain personalized or completed products may not be eligible for discretionary returns.

The following general policies apply:

Personalized products: Orders containing customized photographs or personal messages may become noncancelable once customization or production begins, except where otherwise required by law.

Damaged or incorrect orders: Customers should contact [email protected] within 7 days of delivery with a description and, when available, photographs of the issue.

Subscription cancellations: Customers may cancel future subscription renewals according to the cancellation terms disclosed at enrollment.

Unshipped orders: Refunds and cancellation rights required by applicable law remain available.

Approved refunds will generally be issued to the original payment method.

Nothing in this section excludes or limits any nonwaivable statutory consumer rights.

9. Christian and Faith-Based Content

His Love Letters LLC is a Christian-inspired business created to share biblical encouragement, messages of hope, and expressions of God's love.

Our products may contain Bible verses, prayers, Christian teachings, inspirational artwork, and faith-based messages.

By purchasing our products, customers acknowledge the religious nature of our offerings.

Our materials are intended for spiritual encouragement and personal reflection. They do not constitute professional medical, psychological, legal, or financial advice.

We do not guarantee any particular spiritual, emotional, or personal outcome from using or receiving our products.

10. Intellectual Property

Unless otherwise stated, original written materials, artwork, graphics, logos, branding, designs, and other original content created or owned by His Love Letters LLC are protected by applicable intellectual property laws.

Customers may use purchased materials for personal, noncommercial purposes.

Without our prior written permission, customers may not reproduce, distribute, resell, commercially exploit, or create unauthorized derivative works from our protected materials.

Bible translations, licensed images, and other third-party content remain the property of their respective rights holders and are used subject to applicable permissions and licenses.

11. Gift Recipients and Privacy

Customers purchasing gifts for another person must provide accurate recipient information and have a lawful basis for sharing that information with us.

We use recipient names, addresses, and personalization details to process, prepare, and deliver orders.

Personal information will be handled according to our separately published Privacy Policy and applicable law.

We do not sell customer-submitted personal photographs or private gift messages.

12. Acceptable Website Use

Users agree not to:

Use the website for fraudulent or unlawful purposes.

Submit malicious code or interfere with website operations.

Attempt unauthorized access to customer accounts or systems.

Infringe intellectual property or privacy rights.

Misuse our website, services, or business identity.

We may restrict access or cancel orders associated with fraudulent or prohibited activity, subject to applicable law.

13. Third-Party Services

Our website may use third-party providers for payment processing, website hosting, subscription management, and shipping.

These services may be governed by separate terms and privacy policies.

We are not responsible for independent third-party services beyond our legal obligations as the seller.

14. Disclaimer of Warranties

To the extent permitted by applicable law, our website and services are provided on an "as available" basis.

We do not guarantee that website access will always be uninterrupted, secure, or error-free.

We strive to provide accurate product descriptions and quality products.

Nothing in these Terms disclaims warranties or consumer protections that cannot legally be excluded.

15. Limitation of Liability

To the maximum extent permitted by applicable law, His Love Letters LLC will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

To the extent legally permissible, our aggregate liability for claims relating to a specific order will not exceed the amount paid for that order.

These limitations do not apply where prohibited by law, including liability that cannot legally be excluded or limited.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.

Before initiating formal legal proceedings, customers are encouraged to contact [email protected] so we may attempt to resolve concerns informally.

Any legal proceedings will be brought in a court of competent jurisdiction, subject to applicable jurisdictional and consumer protection requirements.

17. Changes to Terms

We may update these Terms periodically to reflect changes in our business operations, products, or legal requirements.

Updated Terms will be posted on https://hisloveletters.com with a revised effective date.

Changes will not retroactively alter material terms of existing purchases or recurring subscriptions without any notice or consent required by law.

18. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

19. Entire Agreement

These Terms, together with our Privacy Policy and any applicable purchase-specific disclosures, constitute the agreement governing the customer's use of our website and purchases, except as otherwise required by law.

In the event of a conflict, applicable mandatory consumer protection laws will control.

20. Contact Information

For questions regarding these Terms, subscriptions, orders, or customer service, please contact:

His Love Letters LLC
Website: https://hisloveletters.com
Email: [email protected]
Mailing Address: P.O. Box 706, Keller, TX 76244

Thank you for allowing His Love Letters to share encouragement, faith, and love through the gift of meaningful mail.